Service/Warranties

Age and use can take their toll on hearing aids, and while there's always the option of replacing a hearing aid that has become damaged, sometimes it's better to attempt some common hearing aid repairs first.

  • Replace the battery
  • Remove and reinsert your hearing aid
  • Replace the wax filter
  • Open and close the battery compartment

Still having trouble with your hearing aid? Contact us to schedule an appointment to get your hearing aid back in working order.

How Much Do Hearing Aid Repairs Cost?

Hearing aid repair costs can vary depending on several factors: (1) Whether or not the hearing aid is still under warranty, (2) The extent of damage to the hearing aid, and (3) The cost of replacement parts for your hearing aid.

If you purchased your hearing aid from Champlain Valley Audiology and it is still under warranty, your hearing aid repair costs will probably be free. Out of warranty hearing aids can typically be repaired. Out of warranty repairs will include an extended warranty of either six or twelve months.

When Your Hearing Aid is Beyond Repair

Much like a car, a hearing aid that has accrued enough damage can be totaled. In this case, it's usually better—on both a financial and functional level—to replace the hearing aid with a new model. But how do you know if your hearing aid is totaled, or just damaged?

While it takes an expert to properly diagnose a damaged hearing aid, you can usually assume your hearing aid is beyond repair if:

  1. Your hearing aid is four or more years old.
    Hearing aids have a life expectancy of three to five years. If you've hit that cusp and are experiencing problems, it may be time to retire your technology.
  2. The damage is visible—and looks extensive.
    If your hearing aid has been stepped on, smashed, or damaged in a way that seems unfixable, it may be unfixable.
  3. Your hearing aid has been repaired several times in the past.
    A history of repair means a history of breakage—and history has a habit of repeating. While a new hearing aid may cost more upfront, it can more than balance out the cost and annoyance of regular repair.

Warranty Coverage on New Hearing Aids

New hearing aids typically come with three years of repair coverage as well as a one time loss or damage replacement coverage for each device.